You've just composed the perfect e-mail, and you're about to send it.
Maybe you've explained to an estranged friend that no, it had nothing
to do with the Queen Live Killers album. Maybe you've outlined a
brilliant proposal for leveraging your e-business connections in the
dynamic infosphere. Maybe you've written a smashing party
announcement.
But you have to end the communication first. And there's no good way
to do it. "Thanks" isn't going to cut it in every case; it may even
make you sound needlessly sarcastic. "Bye" is even worse. You could
just end the e-mail right there, but that might sound a bit abrupt,
especially if the last sentence is something like, "I mean, granted,
'Dynamite with a laser beam, guaranteed to blow your mind, any time'
is quite a deft turn of phrase."
You realize that there's got to be an all-purpose way to end a piece
of correspondence that makes you sound both careless and reasoned,
voluble and down to earth. You're bemused and yet you're taking it
all in stride. That is all.
That is all ... that's it! You've got it, a three-word phrase that
literally means that the transmission is done and yet connotes so much
more. You hit return, type it, hit return again, sign the e-mail, and
send.
At least, I assume that's probably what went through the mind of the
first person who ended an e-mail this way. Now, though, it's become
almost a reflex, the preferred way to end any piece of informal
writing. E-mail users must have gotten the idea that, since "That is
all" is so often used to end wacky, whimsical missives, some of these
qualities must transfer onto any piece of writing that makes use of
the phrase. So you'd get stuff like, "It has come to my attention
that some employees on this floor have begun to leave their unwashed
coffee cups in the sink at the end of the day. I would very much
appreciate it if, in the future, all employees would remember to wash
their dishes before leaving for the day.
"That is all."
Wacky. Whimsical. Right.
How do I know that it's become the knee-jerk response to conclusion
brain freeze? Well, I've caught myself doing it. And through
extensive research, I've discovered two places where it crops up
regularly: McSweeney's and my
saved e-mails.
If something's in McSweeney's, that's a pretty good indicator that
it's hip, right? "That is all" is used in the way I've described in
no fewer than four McSweeney's pieces, according to an Altavista
search (counting one "That is all for now.") That's not including one
from last Friday, in which "That is all" is the penultimate sentence.
And wunderkind McSweeney's chronicler Gary Baum details an e-mail
correspondence
with friend of McSweeney's Zadie Smith in which she reveals a
propensity for the all-purpose closer. It's become the "Show me the
money" of the twentysomething literati. If Keats wrote for
McSweeney's, his editor would probably tell him, "This is mostly good,
but the 'all ye know on earth' stuff is a little much. How about
this: 'Beauty is truth, truth beauty. That is all.'"
But McSweeney's didn't invent, or even take the initiative in
creating, "That is all." A search through 153 e-mails I've saved from
1998 reveals five instances of it that's about one out of every
30. You could argue that I'm somehow more likely to save messages
that end in "That is all," but, to use a no-more-played-out three-word
expression, don't go there.
So what do you do when you feel the urge to close an e-mail this way?
Well, here are several fresh alternatives:
- Play with "That is all." By doing this, you're
acknowledging it's a cliche and isn't self-awareness what our
favorite expression is all about? You could do "All is that," "All
that is" or "Is that all?"
- "Take on the day." Why let Dr. Laura have a monopoly on this
underrated little phrase?
- "END" No period, all caps. Organizing your thoughts with fake
HTML tags is itself old, but you can still get away with BASIC or
- "return;" if you like C better.
- Write a coherent message that has a logical closing
sentence. Okay, this one might actually be a little played out,
having been a favorite tactic of essayists from Montaigne to Orwell. But
it's been out of style long enough that it's due for a comeback.
Julia Lipman (julia@flakmag.com)